Technical Communication Task 1

In your career as an IT manager, you may need to use different methods of technical communication depending on the message you are communicating, the reason you are communicating it, and the audience you are communicating with. Also, you may need to provide feedback about communication deliverables that your employees create so that the employees can improve their deliverables.

In this task, you will choose one of two scenarios in the Supporting Documents section: “Scenario 1” or “Scenario 2.” You will then critique that scenario’s PowerPoint presentation.

Based on your critique, you will construct an email to the employee who created the presentation with recommended improvements that could be made to the presentation to enhance the messaging.

For the purposes of this task, the term audience is used to represent the people with whom you are communicating. This term is often used in the field of technical communication. In a work setting, however, you may see audiences referred to as stakeholders.

You are encouraged to move through Tasks 1 and 2 in sequential order. It is beneficial for you to use the same scenario as you work sequentially through tasks.

Technical Communication Requirements

Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The similarity report that is provided when you submit your task can be used as a guide.

You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.

Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt).

A. Identify one scenario (“Scenario 1” or “Scenario 2” in the Supporting Documents section) that you will use as the context for your submission.

Note: It is recommended that you use the same scenario for Task 1 and Task 2.

B. Using the information in the scenario you identified in part A, critique that scenario’s PowerPoint presentation (“Scenario 1 PowerPoint” or “Scenario 2 PowerPoint” in the Supporting Documents section) by doing the following:

1. Explain why two structural, content, or design components from each slide are ineffective or inappropriate for communicating the information, including specific examples from all eight slides.

2. Explain why the deliverable is ineffective or inappropriate for each of the three audiences from the scenario identified in part A, including specific examples for support.

C. Write an email to the employee who created the presentation from part B recommending three improvements that could be made to enhance the message.

1. Explain why each of the recommendations from part C would enhance the message using details from the scenario from part A for support.

D. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.

E. Demonstrate professional communication in the content and presentation of your submission.