For your Week 3 IP, you will complete a case study analysis. Select a company that recently used a consultant for a case study. Use the case study to analyze the consulting process. Include responses to the following questions in your case study analysis:
- What was the identified organizational problem?
- What was the scope of work performed?
- What did the consultant recommend solving the problem(s)?
- How did the consultant conduct an organizational diagnosis?
- How did the consultant collect valuable data?
- How did the consultant build client relationships?
- How did the consultant overcome resistance?
- Did the consultant operate ethically?
- Did the consultant follow professional standards for consultants?
- What were the results of the changes implemented?
- What was the company’s return on investment after hiring the consultant?
- How did the company evaluate the impact of the work performed?
Requirements: as needed
Answer
Business Consultants Council’s Case Study Analysis
consulting process
The Business Consultants Council (BCC) is a management consulting institution in the Republic of Kosovo (Business Consultants Council [BCC], n.d.). BCC aims to bring together management consulting firms and professionals in Kosovo (BCC, n.d.). The organization is registered as a company and generates money through the provision of consultancy and training services and membership fees (BCC, n.d.). BBC publishes periodic consultancy reports. In 2021, the firm hired UBO Consulting to research and develop a consultancy report for the year 2021 (BCC, 2022). The report was published in 2022 and shared with BCC’s members and the public (BCC, 2022). The report provided crucial information about the Kosovo management consulting market.
